Refund policy

WE DO NOT ACCEPT RETURNS/EXCHANGES. ALL OF OUR PRODUCTS ARE MADE-TO-ORDER, AND THEREFORE, FINAL SALE! 

CANCELLATIONS ARE ONLY ACCEPTED WITHIN ONE HOUR AFTER PURCHASE.

REFUNDS/REPLACEMENTS ARE ONLY GRANTED IF THE PRODUCT ITSELF ARRIVES DAMAGED. CLEAR PHOTOGRAPHIC EVIDENCE IS REQUIRED OF THE PACKAGE AND THE PRODUCT(S).

IF THE REFUND IS APPROVED, YOU’LL BE AUTOMATICALLY REFUNDED ON YOUR ORIGINAL PAYMENT METHOD WITHIN 10 BUSINESS DAYS. IT MAY TAKE SOME TIME FOR YOUR BANK OR CREDIT CARD TO PROCESS AND POST THE REFUND AS WELL.

IF YOU OPT FOR A REPLACEMENT INSTEAD, DBV PRINT HOUSE WILL SEND THE EXACT PRODUCT(S) ORDERED AT NO COST TO YOU.

IF YOU WANT SOMETHING ELSE FROM THE PRINT HOUSE, WHILE YOUR REPLACEMENT IS BEING MADE, ORDER THE ADDITIONAL PRODUCT LIKE YOU NORMALLY WOULD, AND WE WILL SHIP EVERYTHING TOGETHER!